Readymade CRM vs Customized CRM – Which is better for you?

As you are already aware of CRMs, here we will look at the features, pros & cons of opting for a readymade CRM vs customized CRM. If you don’t know what CRM is or how it helps your business grow, you can check out our previous post here. How CRMs work A CRM system stores customer […]

Why Your Law Firm Needs A CRM

What is a CRM? As its name suggests, a Customer Relationship Management system, or CRM, is a software system that helps organizations track and store customer information to manage them better. CRM systems enable a firm to handle their customers & their teams to pave the way for better communication and ease of business. A […]

Attended and Unattended RPA Bots

RPA in introducing a new digital workforce in the offices. RPA is used to create software bots that can replicate or mimic humans interaction with applications. RPA bots interact with the applications on the user interface level to automate the business processes. RPA bots are of 2 types Attended and Unattended. Sometimes, they are also […]